Kuching, Sarawak
Careful Hands for Every Timepiece
From a straightforward battery swap to the quiet reassembly of a family heirloom — Chronveil tends to watches the way they deserve to be treated.
What We Offer
Three Services, One Steady Approach
Each watch that comes through our door is assessed on its own terms. We match the work to what the piece actually needs.
Essential Upkeep
A gentle care visit covering battery renewal, seal inspection, exterior cleaning, and strap adjustment. Well-suited to daily quartz and casual mechanical pieces.
- Battery renewal & seal check
- Exterior cleaning & strap fit
- Written note of work completed
From RM 540
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Full Service Overhaul
A thorough service for mechanical watches: disassembly, ultrasonic cleaning, fresh lubrication, and accuracy regulation. Includes a condition report and follow-up accuracy check.
- Full disassembly & ultrasonic clean
- Lubrication & accuracy regulation
- Condition report & follow-up check
From RM 2,060
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Legacy Restoration
A staged restoration for antique and sentimental pieces. Case and dial work, careful part sourcing, and regular progress updates — suited to pieces worth preserving with patience.
- Individual scoping consultation
- Case, dial & movement work
- Regular progress updates
From RM 4,420
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What Sets Our Workshop Apart
Thorough Assessment First
Every piece is examined before any work begins. You receive a clear account of the condition and the proposed approach — no assumptions, no surprises.
Specialist Mechanical Knowledge
Our technicians work with mechanical movements daily. Quartz, automatic, manual wind — each caliber is treated with the attention it requires.
Careful Part Sourcing
When a replacement part is needed, we source with care — prioritising correct specification and compatibility over speed.
Documented Workmanship
Each completed service comes with written notes on what was done. A useful reference for future care and resale value alike.
Handling That Respects Sentiment
Many pieces that arrive here carry personal significance. We approach heirlooms and collectors' pieces with the same care their owners do.
Open Communication
Progress updates, honest timelines, and a straightforward explanation of what the work involves — we keep you informed without unnecessary jargon.
Ready to Begin?
Your Watch Deserves a Closer Look
Bring us your timepiece — whether it needs a quick upkeep, a full mechanical service, or a careful restoration — and we will let you know exactly what it requires.
Common Questions
Frequently Asked Questions
How long does a watch service typically take?
Turnaround depends on the service. Essential Upkeep visits are usually completed within a few working days. A Full Service Overhaul generally takes two to three weeks. Legacy Restoration timelines are scoped individually, as sourcing and staged work can take longer — we keep you updated throughout.
Do I need to book an appointment to bring my watch in?
Walk-ins are welcome during our opening hours. That said, if your piece requires a detailed consultation — particularly for restoration work — calling ahead ensures we can give it proper time when you arrive.
What watch brands and types do you service?
We work with a broad range of timepieces — quartz and mechanical, modern and vintage. This includes everyday watches as well as mid-range and higher-end pieces. For very specialised movements or brand-specific warranty servicing, we will advise honestly if a referral is more appropriate.
Will you tell me the cost before starting work?
Yes. After assessing your piece, we provide a clear outline of the proposed work and the associated cost. No work proceeds without your agreement. For restoration projects, costs are scoped at the outset and any significant changes are communicated before they occur.
Is my watch insured while it is with you?
We treat every piece in our care with the utmost attention. Our workshop maintains professional indemnity cover for items under service. We recommend discussing this directly with us when you drop your watch off, particularly for pieces of significant value.
How do I know when a mechanical watch needs servicing?
A general guide is every four to six years for a mechanical piece used regularly, though this varies by movement type and usage conditions. If you notice the watch gaining or losing noticeably more time than usual, stopping unexpectedly, or showing difficulty winding, a service visit is worth arranging.
Find Us
Our Workshop Location
Lot 12, Jalan Dhoby, 93000 Kuching, Sarawak
Get in Touch
Send Us Your Enquiry
Contact Details
Phone
+60 82 419 274Address
Lot 12, Jalan Dhoby
93000 Kuching, Sarawak
Working Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday & Public Holidays: Closed